Cartwell

Acceptable Use Policy

Last updated: June 2026. This policy supplements our Terms of Service and applies to all merchants, staff, and storefront visitors.

Purpose

Cartwell is built for legitimate commerce. This policy keeps the platform safe for merchants, customers, and our team.

Illegal drugs, weapons, or regulated substances sold without proper authorization.
Counterfeit goods or items that infringe trademarks, copyrights, or patents.
Stolen goods or items obtained through fraud.
Adult content or services where prohibited by applicable law.
Gambling, pyramid schemes, or deceptive financial products.
Malware, hacking tools, or services designed to harm systems or people.

Harassment, threats, hate speech, or discrimination.
Impersonation of another person, brand, or Cartwell staff.
Spam, phishing, or unsolicited bulk messaging through the platform.
Attempting to bypass security, access other merchants' data, or probe infrastructure.
Misrepresenting product origin, pricing, refunds, or delivery timelines.
Using Cartwell to launder money or process transactions for third parties without authorization.

We may warn, restrict, pause, or terminate stores that violate this policy.
We may cooperate with law enforcement when required.
Appeals can be submitted via the Contact page with your store subdomain and details.

To report a storefront violating this policy, contact [email protected] with the store URL, description of the issue, and any supporting evidence.

Acceptable Use Policy

Last updated: June 2026. This policy supplements our Terms of Service and applies to all merchants, staff, and storefront visitors.

Cartwell is built for legitimate commerce. This policy keeps the platform safe for merchants, customers, and our team.

Illegal drugs, weapons, or regulated substances sold without proper authorization.
Counterfeit goods or items that infringe trademarks, copyrights, or patents.
Stolen goods or items obtained through fraud.
Adult content or services where prohibited by applicable law.
Gambling, pyramid schemes, or deceptive financial products.
Malware, hacking tools, or services designed to harm systems or people.

Harassment, threats, hate speech, or discrimination.
Impersonation of another person, brand, or Cartwell staff.
Spam, phishing, or unsolicited bulk messaging through the platform.
Attempting to bypass security, access other merchants' data, or probe infrastructure.
Misrepresenting product origin, pricing, refunds, or delivery timelines.
Using Cartwell to launder money or process transactions for third parties without authorization.

We may warn, restrict, pause, or terminate stores that violate this policy.
We may cooperate with law enforcement when required.
Appeals can be submitted via the Contact page with your store subdomain and details.

To report a storefront violating this policy, contact [email protected] with the store URL, description of the issue, and any supporting evidence.